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01 Overview 02 Data We Collect 03 How We Use Data 04 Cookies & Tracking 05 Data Sharing 06 Data Retention 07 Your Rights 08 Security 09 Children's Privacy 10 Policy Changes 11 Contact Us
01

Overview

Anexis Labs ("we", "us", or "our") is a data-first B2B digital marketing agency headquartered in Bangalore, India. This Privacy Policy explains how we collect, use, store and protect information when you visit our website, submit an inquiry, or engage with our services.

We take your privacy seriously. This document is written in plain language so you know exactly what data we handle and why — not to hide behind legal jargon.

By using our website or services, you agree to the practices described in this policy. If you disagree with any part, please refrain from using our site or contact us to raise your concern.

02

Data We Collect

We collect two types of data: information you provide directly, and information collected automatically when you browse our site.

Data Type What We Collect How
Contact Information Name, email address, phone number, company name Contact form submission
Inquiry Details Service interest, project description, message content Contact form submission
Usage Data Pages visited, time on page, scroll depth, button clicks Analytics script (first-party)
Device & Browser Device type, screen resolution, browser user agent Analytics script (first-party)
Location (approximate) Country, city (derived from IP address) IP geolocation (ipapi.co)
IP Address Your public IP address Analytics script (first-party)
Referral Source How you arrived (Google, LinkedIn, direct, etc.) HTTP referrer header

We do not collect payment card details, government IDs, or any sensitive personal information.

03

How We Use Your Data

Every piece of data we collect has a specific purpose. We do not use your data for anything beyond what is listed below:

  • To respond to your inquiry and follow up on service conversations
  • To understand which pages and content are most useful to visitors
  • To improve our website experience based on real usage patterns
  • To identify which marketing channels are driving qualified traffic
  • To detect and prevent fraudulent or abusive activity on our site
  • To maintain internal records of client communications and leads
  • To send service updates or proposals you have explicitly requested

We do not sell your data to third parties, use it for ad targeting, or share it with data brokers under any circumstances.

04

Cookies & Tracking

We use a lightweight, first-party analytics system to understand how visitors use our site. Unlike Google Analytics or Meta Pixel, our tracking is self-hosted and does not share data with advertising networks.

Cookie / Storage Key Purpose Duration
_ax_sid Anonymous session identifier for this visit Session (cleared on browser close)
_ax_vid Anonymous visitor identifier for return visit detection 1 year (localStorage)
_ax_vc Visit count (to distinguish new vs returning) 1 year (localStorage)
_ax_ab A/B test variant assignment 1 year (localStorage)
theme Your dark/light mode preference Persistent (localStorage)

All identifiers are randomly generated and contain no personal information. You can clear these at any time via your browser settings (Settings → Clear browsing data → Cookies and site data).

We do not use Google Analytics, Meta Pixel, HubSpot tracking, or any third-party advertising cookies.

05

Data Sharing & Third Parties

We share minimal data with the following trusted infrastructure providers, solely to operate our website and services:

  • Supabase — our database provider stores form submissions and analytics events on secure, encrypted servers (EU region). Supabase Privacy Policy →
  • Cloudflare — provides DNS, DDoS protection, and email obfuscation. Cloudflare may log request metadata. Cloudflare Privacy Policy →
  • ipapi.co — used to determine your approximate country and city from your IP address for analytics purposes only. Your IP is not permanently stored by ipapi.co. ipapi Privacy Policy →
  • FormSubmit — if you submit our contact form, it is processed via FormSubmit to deliver email notifications to our team. FormSubmit Privacy Policy →

We do not share your data with any other third parties, including advertising platforms, data brokers, or analytics companies, except as required by law.

06

Data Retention

We retain your data only as long as necessary for the purposes described in this policy:

  • Contact form submissions — retained for up to 2 years to support business communications. You may request deletion at any time.
  • Analytics events — retained for up to 1 year, then automatically purged.
  • Session & visitor identifiers — stored in your browser's localStorage and expire after 1 year of inactivity, or can be cleared by you at any time.

If you would like your data deleted before the standard retention period, please email us and we will process the deletion within 7 business days.

07

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Right to access — request a copy of any personal data we hold about you
  • Right to rectification — request correction of inaccurate data
  • Right to erasure — request that we delete your personal data ("right to be forgotten")
  • Right to portability — receive your data in a structured, machine-readable format
  • Right to object — object to certain uses of your data, including direct marketing
  • Right to withdraw consent — where processing is based on consent, withdraw it at any time

These rights apply under GDPR (EU/UK), India's DPDP Act 2023, and similar legislation. To exercise any right, contact us at the details in Section 11.

08

Security

We take reasonable technical and organisational measures to protect your data from unauthorised access, loss, or disclosure:

  • All data is transmitted over HTTPS (TLS 1.2+)
  • Database access is protected by row-level security policies
  • Admin access to lead data is password-protected and session-scoped
  • API keys are never exposed in client-side code beyond necessary anon-key scope
  • No payment data is stored on our systems

However, no system is 100% secure. If you believe your data has been compromised, please notify us immediately at the contact details below.

09

Children's Privacy

Our website and services are directed at business professionals and are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

If you believe a minor has submitted data through our site, please contact us immediately and we will delete it promptly.

10

Policy Changes

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we do, we will update the "Last updated" date at the top of this page.

We encourage you to review this page periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

Significant changes that materially affect how we handle personal data will be communicated via a notice on our homepage for at least 30 days before taking effect.

11

Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or wish to report a concern, please reach out to us directly:

✉️

Anexis Labs — Privacy Team

Bangalore, Karnataka, India

Email: privacy@anexislabs.com

General inquiries: Contact form →

We aim to respond to all privacy-related requests within 5 business days.

Questions about
your data?

We're transparent by default. If anything in this policy is unclear or you'd like to talk through how we handle data, just reach out.